The Cloak & Blaster

Your Friendly Local Neighborhood Gaming Pub + Kitchen

Orlando, Florida

(407) 674-7435

Greeter (Quest Giver)

Qualifications:
- Previous restaurant/hospitality experience is highly preferred.
- Board game knowledge (must be able to identify at least 15 board games, with the ability to explain and teach to guests prior to hiring.)
- Passion for geek culture and the gaming community is a must.

Candidates will be tested on their board game proficiency during the interview process.


Additional Requirements:
* Ability to multi-task in a fast-paced workplace.
* Ability to operate an iPad and communicate coherently with guests and other employees.
* Ability to work well as a team, or independently.
* Attention to cleanliness and hygienic practices is vital.

* Ability to stand for long periods of time, maintain a high standard of customer service, and lift up to 40 lbs.
* Must have own reliable transportation*
* Must be 18 or older.
* Must have weekend availability.
* Should have an understanding of tabletop games, our policies, and our overall concept. (Training will be provided.)

Responsibilities include:
– Welcome guests to the pub in a confident, friendly, and warm manner demonstrating a clear understanding of our tabletop gaming and culture
– Greet guests, escort them to tables, and provide menus (or any special event-related collateral)
– Thoroughly answer questions about our current menu, events, and policies
– Coordinate table seating to provide fast and courteous service to patrons
– Obtain and maintain thorough knowledge of server sections and how to stagger seating
– Schedule dining call-aheads and take reservations
– Periodically inspect dining room for neatness and cleanliness, and any table supplies that need to be restocked
– Maintain the tabletop game library by straightening, checking, cataloging, and receiving games checked out by patrons
– Apply all guidelines for responsible alcohol service in collaboration with servers
– May prepare non-alcoholic beverages
– Utilize time effectively to assist Front of House operations, to include clearing tables and delivering menu items to guests
– Complete all posted opening and closing responsibilities
– Attend and participate in shift meetings and ongoing training sessions
– Other duties as assigned with the goal of maintaining an awesome, immaculate, safe, and welcoming atmosphere in the pub

Server (Party Leader)

Qualifications:
- Previous restaurant/hospitality experience is required.
- Craft beer/alcohol knowledge is a bonus and will be tested.
- Board game knowledge (must be able to identify at least 10 modern board games, with the ability to explain and teach general concept.)
- Passion for geek culture and the gaming community is a must.

Candidates will be tested on their board game proficiency during the interview process.


Additional Requirements:
* Ability to multi-task in a fast-paced workplace.
* Ability to work well as a team, or independently.
* Attention to cleanliness and hygienic practices is vital.

* Ability to stand for long periods of time, maintain a high standard of customer service, and lift up to 40 lbs.
* Must have own reliable transportation*
* Must be 21 or older.
* Must have weekend availability.
* Should have an understanding of tabletop games, our policies, and our overall concept. (Training will be provided.)

Responsibilities include:
- Welcome guests to the pub with a clear understanding of our tabletop gaming and culture
- Thoroughly answer questions about our current beverage program and availability
- Easily suggest beers / ciders / meads / liquors based on the customer's style preference
- Be able to suggest at least 20 different tabletop games to customers (Will be trained when hired)
- Apply all guidelines for responsible alcohol service
- Complete regular cash and credit transactions using a POS with accuracy and efficiency
- Manage assigned table section with prompt and fantastic service
- Complete all posted opening and closing responsibilities
- Cleaning duties as assigned
- Attend and participate in shift meetings and ongoing training sessions
- Other duties as assigned with the goal of maintaining an awesome, immaculate, safe, and welcoming atmosphere in the pub

Est. 2014. - The Cloak & Blaster - Orlando, Florida.